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Customer Success Engineer

Permanent employee, Full-time · Headquarter Munich
Your tasks
  • Identification of customer needs (preparation of machine installation, service contracting, repair job planning)
  • Refining customer training curriculum, managing and educating trainers on Kumovis R1
  • Enabling field engineers to work with the machine (e.g. defining work procedures, trainings, visit scheduling)
  • Documentation of actions in ServiceMax
  • Occasional onsite visits at customer as a further escalation
You have
  • Technical Bachelor or Master of any kind
  • Fluent German and English
  • Experience in customer care and excellent communication skills (2-3 years’ experience)
  • At best 3D Printing skills
  • Highly motivated and open minded, also great team-worker  
You can expect
  • An environment that supports your personal development
  • A dynamic team within a pleasant working atmosphere 
  • Helping to shape a growing, young company
Apply for this position
About us
At Kumovis, now part of 3D Systems, we strive to make medical care a little better for each of us in future. Our key technology is additive manufacturing. After the core team was founded at the Technical University of Munich, our company has  grown continuously since its foundation.
We are always looking for new talents to realize our visions together.
Apply for this position
Your application
We look forward to receiving your application at Kumovis. Please fill out the following details.

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